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Lookup Reservation

The Reservation Number is for a single class enrollment (not your order number). You can find it on your receipt next to the student's name (example "R1234567").

The Billing Zip Code should match the billing address you gave during checkout.

Cancellation Policy

Online Courses

Unfortunately, there are no refunds, changes, or cancellations for online video courses. All sales are final.

In-Person Courses

You may cancel a reservation at any time until the date listed below for a full refund less an administrative fee of $10.00. There will be no refunds for cancellations after the following dates:

  • 2018-05-15 - Regents Courses
  • 2018-04-20 - AP Courses
  • 2018-05-15 - SAT SUBJECT Courses

You can also change your reservation (at no charge) to another date for the same subject at any time before the date of your current reservation (must be at the same location and subject to availability). If you wish to change your reservation to a different location or subject, please contact us.